Here at Sol, we will assist you in all stages of you solar street lighting project, from the initial analysis of the project to the monitoring of the solutions’ lifespan, including the installation of the streetlights. By listening to your needs, our experts will guide you towards the most suitable solar solutions, in compliance with current lighting standards and your budget. In addition to a 10-year warranty on the entire product, Sol by Sunna Design commits to supporting its clients over time with a responsive and qualified after-sales service. Customer satisfaction is at the heart of the company’s business. We will provide ongoing maintenance and support services to ensure that customers’ solar-powered lighting solutions continue to function optimally over time. Our team can provide regular maintenance services, including replacement of parts as needed, and is available to provide support if any issues arise.
Our aim is to offer the best products on the market, fully functional and durable for all our customers. Our products are manufactured with a constant focus on quality. Nevertheless, in case of accidents or failures, Sol by Sunna Design will provide full technical support to solve the problems as soon as possible.
We pay particular attention to the satisfaction of our customers throughout the operation of our products.
Our warranty covers the entire product. For the duration of the warranty, we will repair or replace your product if it is found to be defective due to a manufacturing or material defect.
For longer periods of operation, we can accompany you with extended warranties that would be more adapted to your needs.
● 01
Our experts in solar lighting and our engineers specialized in software and embedded intelligence are at your service to assist you in all stages of your project. We analyze all the criteria and parameters of your project such as the location, the area to be lit, the desired photometry, etc. We then guide you in the selection of the products best suited to your needs.
● 02
Every project is unique, our solar lighting experts are here to assist you in carrying out customized lighting studies. Our studies are carried out in order to offer you a personalized lighting solution in accordance with the standards in force while respecting your budget.
● 03
For each solar lighting project, we carry out a complete simulation of the operation of your product during a typical year at the installation site. This simulation is carried out by our expert engineers in photovoltaic solar energy using simulation software developed in partnership with IES (Illuminating Engineering Society), a research society in our field. Our lighting experts guarantee a level of accuracy in line with real-life situations, we integrate a statistical meteorological database with data recorded over the last 30 years from our experience and relying on NASA-data to make informed decisions about your lighting output in your region.
● 04
We make it a point to accompany our customers from the conception of their solar lighting projects to the installation of our solar street lamps. We provide regular follow-up, even after the projects are completed. Our remote monitoring tools allow us to monitor the performance of the products and to intervene to regulate certain functions if necessary.
● 05
Sol by Sunna Design can help customers navigate financing and rebate programs to help make their solar-powered lighting solutions more affordable. Our team can help customers identify financing options and rebates that may be available to them, and can assist with the application process.
01 ● Support for installation and commissioning
02 ● Monitoring and history of performance
03 ● Management of lighting profiles
04 ● Registration and park management
This web platform provides access to the data collected by the SunnAPP and has an overview of the installed fleet.